Our company specializes in pet snacks, including canned cat and dog snacks (170g, 375g, meat, mousse, soft bag), cooking (chicken breast, fish sticks, sausage, meatballs), dried meat (no addition, mixed), tooth cleaning, functional drinks (pet beer) and other types of pet products, more than 1000 varieties, which can meet the customized needs of domestic and cross-border customers.
|Q1||Are you a factory or trading company?|
|A:||We are a professional pet food manufacturer with our own factory and office location.|
We have nearly 20 years of export experience that can customize products according to customer requirements.
|Q2||At present, what countries and regions have our products been exported to?|
|A:||All countries and regions in Europe,the United States,South America,the Asia Pacific region,the Middle East,etc.|
|Q3||Do you have an OEM service?|
|A:||Yes,we can provide OEM and ODM services according to your product requirements.|
|Q4||What certificate do you have?|
|A:||We have ISO9001,BSCI,BRC,HACCP,FDA,SGS and IFS certification,etc.|
|Q5||How to get some products samples?|
|A:||You can inform us of the sample customization requirements by email,and we will customize it for you.|
|Q6||What is the payment method?|
|A:||L/C,T/T payment is recommended.|
|Q7||How long will it be shipped after ordering?|
|A:||The specific delivery time is determined according to the order quantity and product category.The normal delivery cycle is within 30 days after receiving the advance payment.|
|Q8||How long is the production cycle after ordering?|
|A:||The specific production cycle is determined according to the order quantity and product category.The normal production cycle is 15-30 working days after receiving the advance payment and arranging the production.|
|Q9||About product packaging.|
|A:||For different products,according to your packaging requirements,we can also use our general packaging.|
|Q10||About other products questions.|
|A:||You can consult our customer service through email,we are glad to serve you.|
Since its establishment in 2002, TDH has been engaged in the professional production and processing of pet food, And in September 2017, the company successfully landed on the NASDAQ with the trading code of "PETZ". So far, the company has 18 years of experience in export processing orders, mainly exported to Eastern Europe, Western Europe, the United States, Japan and South Korea and so on. The production line of all kinds of products in the factory is professional and complete, and the products are strictly monitored from raw material procurement to finished products, so as to ensure that all the pet food produced meets the international health standards and quality requirements. The enterprise has passed the US FDA certification, European BSCI certification, ISO9001 quality management system certification, US HACCP quality certification, IFS certification, BRC certification and other production and export qualification certification.